04 · Custom Builds
If the tool doesn't exist, we build it.
MedPilot is also an AI studio for healthcare. When your practice needs something off-the-shelf software can't do, we design it, ship it, and run it — on standards you own.
Build 01
Websites engineered to fill your panel
Patients choose a doctor the way they choose a restaurant: local search, ten seconds on a website, decision made. We build practice sites that win that moment — and keep winning it.
- Local SEO built in: structured data, reviews strategy, “near me” dominance
- Online booking wired straight to your AI front desk
- Content that answers what patients actually search for
- Monthly reporting on the only metric that matters: new patients booked
- "family doctor near me" · page 3 → page 1
- Booking conversion 2.1% → 5.8%
- 34 new-patient requests · all answered by AI desk
- 3 new five-star reviews · auto-requested post-visit
Build 02
A custom EHR on openEHR — your data, owned
Tired of paying rent on your own clinical data? We build record systems on openEHR, the open clinical-data standard — shaped around how your practice actually works, not a vendor's roadmap.
- Clinical data modeled on open archetypes — portable forever, no lock-in
- Workflows designed around your visit style, not billing screens
- AI scribe, front desk, and billing native from day one
- You hold the keys: your data, your export, your terms
- Archetype: blood_pressure.v2 · open standard
- Full record export · anytime, no fee
- Visit flow: 4 clicks · was 23 in legacy EHR
- Scribe writes directly to structured fields
Build 03
Voice agents & workflow automation
Beyond the front desk: purpose-built voice and automation for whatever eats your team's hours.
- Outbound recall and follow-up campaigns that actually reach patients
- Refill lines, triage lines, and post-op check-in agents
- Fax, lab, and referral processing without a human in the loop
- Connections between systems that were never meant to talk
- Overnight faxes parsed · 11 filed to charts
- Recall campaign: 22 patients reached
- Lab results routed · 2 flagged for review
- Post-op check-ins: 8 complete · 1 escalated
How a build runs
Scoped tight. Shipped fast. Maintained after.
Week 0
Scope
One working session. We leave with a spec, a price, and a ship date.
Week 1–2
Prototype
You see a working version early enough to change your mind cheaply.
Week 3–6
Ship
Deployed into your real workflow, with your team trained on day one.
Ongoing
Run
We monitor, maintain, and improve it. You practice medicine.
Tell us the thing no vendor will build for you
Bring the workflow that still runs on paper, fax, or heroic effort. We'll scope what it takes to make it disappear.