Your practice, fully staffed. Without the staff.
MedPilot answers your phones, writes your notes, and files your claims — so a small practice runs like a large one, and the physician goes home on time.
Live in weeks, not months · integrates with your EHR
The problem
You didn't become a clinician to run a call center
Every independent practice fights the same four fires. Each one steals time from patients — and revenue from the practice.
RM 01 · Phones
Calls ring while you chart
Missed calls are missed patients. Voicemail is where new-patient revenue goes to die.
RM 02 · Notes
Documentation eats your evenings
Two hours of pajama-time charting per day is the industry's quiet epidemic.
RM 03 · Billing
Claims leak revenue silently
Denials, undercoding, and unworked rejections cost practices 5–10% of collections.
RM 04 · Growth
Your website doesn't convert
Patients search locally and choose in seconds. Most practice sites lose them on page one.
The MedPilot suite
Three AI teammates, on shift around the clock
01 · Front desk
Every call answered. Every time.
MedPilot's AI Front Desk picks up in two rings, books and reschedules directly on your calendar, verifies benefits, answers the questions that fill your voicemail, and escalates real urgency to a human — 24 hours a day.
- 94% of calls resolved with zero staff involvement
- Books straight into your schedule, with reminders and no-show follow-up
- After-hours triage with clear escalation rules you control
- "Hi, I need to move my Thursday appointment…"
- Offered Tue 2:30 / Wed 10:15 · patient chose Tue
- Rebooked · confirmation texted · EHR updated
02 · Scribe
The note writes itself while you look at the patient
MedPilot Scribe listens to the visit and produces a structured, ICD-10-ready note in your own template before the patient reaches the parking lot. You review, sign, done.
- 2+ hours of documentation returned to every physician, daily
- SOAP, H&P, or your custom template — your voice, not a robot's
- Files directly to your EHR, coded and sign-ready
- Subjective + HPI drafted · from conversation
- Assessment: T2DM, stable · ICD-10 E11.9
- Plan + patient instructions filed · ready to sign
03 · Billing
Clean claims out, full payment in
For practices that bill insurance, MedPilot codes encounters, scrubs claims before submission, works denials automatically, and reconciles every remittance — so nothing leaks.
- 91% first-pass approval across managed claims
- Denials worked and resubmitted without human queues
- Direct-pay practice? We run membership billing and employer invoicing too
- 99214 + 36415 scrubbed · clean, submitted
- Denial CO-97 detected · corrected + resubmitted
- ERA posted · variance $0.00
Everything we offer
One partner for the whole back office
Five productized services plus a build studio — phones, website, marketing, billing, and EMR that actually work together, managed in one place with one bill.
$385/mo + setup
Website, Maintenance & SEO
A fast site built to convert visitors into patients, plus ongoing local SEO, hosting, and Google Business Profile management.
See pricing →$495/mo · no setup fee
Marketing Management
Done-for-you patient acquisition: newsletters, social content, review generation, and local ads — with plain-English reporting.
See pricing →$2,450 one-time
EMR Setup & Migration
We pick the right DPC-friendly EMR with you, configure it, migrate your data, and train your team — with 60 days of support.
See pricing →Scoped per build
Custom EHR on openEHR
Own your clinical data on open standards. A record system shaped to your workflow, not a vendor's.
See custom builds →Scoped per build
Phone & voice agents
Purpose-built voice agents for triage lines, refill requests, post-op check-ins, and recall outreach.
See custom builds →Scoped per build
Integrations & automation
Faxes, labs, e-prescribing, memberships — if it's manual today, we can automate it tomorrow.
See custom builds →Deployment
Live in weeks, not months
Map
Week 1We audit your workflows — calls, documentation, billing, growth — and identify where hours and dollars are leaking.
Deploy
Weeks 2–3Your AI staff goes live inside your existing systems: phone lines, calendar, EHR. No rip-and-replace, no retraining your team.
Monitor
OngoingEvery call, note, and claim is tracked. We tune continuously and report the numbers that matter: time saved, revenue recovered, patients kept.
In practice
What clinicians tell us
"The phone used to run my day. Now I find out about calls the way I find out about lab results — handled, filed, done."
Family physicianSolo practice · Texas"I sign my last note before I leave the building. I hadn't done that in nine years."
InternistTwo-physician practice · Florida"Our first-pass rate went from 'don't ask' to 91%. The claims just… stopped bouncing."
Practice managerMulti-specialty clinic · California"They rebuilt our website in three weeks and new-patient calls doubled. Then the AI answered those too."
PediatricianDirect primary care · GeorgiaSee what your practice looks like with AI staff
A 30-minute consultation. We'll map where your hours and revenue are leaking and show you exactly what MedPilot would handle — no commitment, no slides, just your numbers.